Currency exchange - Front end

FX transactions are only available between the local currency and a hard currency, or vice versa. For example, USD to BRL or BRL to AUS.

The hard currencies available for realizing an FX are listed below:

  • AUD - Australian dollar

  • CAD - Canadian dollar

  • CHF - Swiss franc

  • EUR - Euro

  • GBP - Pound Sterling

  • NZD - New Zealand dollar

  • USD - United States dollar

If you need a hard currency that isn't on the list or want to verify if there is foreign exchange between two hard currencies available in a country, please contact your account manager or our support team.

You can perform a currency exchange transaction from the front end by executing the following steps:

Step 1: As an administrator user, go to the following menu: settlement-&-exchange/currency-exchange/create.

Your accounts associated to different countries and currencies are listed.

Step 2: Select the currency of the source account

Choose the source account in the following form:

Select the type of Currency to be exchanged:

Select the Destination Account and enter the value:

Enter the External id and then select "Continue". An additional note can be added in the Comment field.

Step 3: You will receive an OTP code. Please enter it to complete the transaction.

Select "Convert" button.

Notes:

  • There is a limited amount of time to complete the transaction (countdown), if you exceed it you must request a new quote.

  • Only Admin Users can perform this transaction.

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