Documentation V3
  • Localpayment documentation V3
  • INTRODUCTION TO OUR SOLUTION
    • Intro to our Documentation
    • Intro to Payment Methods in Emerging Markets
    • Merchant Dashboard
      • Dashboard Navigation
      • Login
      • User Roles
      • Roles
      • Users
      • Whitelist your IPs
      • Whitelist your BINs
      • Setup your Webhooks
      • Reports
        • Balance
        • Projected Balance
        • Activity
        • Transaction Detail
        • FIDES Report
      • Virtual accounts
      • Refunds
        • Refund Bank Transfer
        • Refund Card Capture
        • Refund Cash
      • Chargeback
      • Internal Domestic Transfer
      • Internal Foreign Transfer
      • Currency Exchange
        • Create
      • Wire In
      • Wire Out
    • Intro to FX operations
    • Business definitions
      • Payins
      • Payouts
    • Onboarding & Integration
    • Postman Collection
  • ENVIRONMENTS
    • Environments
  • BEFORE A PAYMENT
    • Access Token
    • Validations
      • Document Validation
      • Bank Account Validation
      • Validate BIN
    • Holidays
    • Search Payment Method
    • Search Bank Codes
    • Cash Agents Geolocalization
    • Installments Plan Quote
    • Currency Exchange Quote
    • Billing Service
      • Create
        • Mexico
      • Check Billing status
      • Download Billing
  • REQUEST A PAYMENT
    • Payins
      • Bank Transfer
        • Direct debit
          • DEBIN (Argentina)
          • Transfiya (Colombia)
          • Wallet Fri (Guatemala)
        • Virtual Account
          • Mexico
            • Request Individual
            • Request Batch
            • Check Virtual account
            • Delete Virtual account
            • Enable or Disable Virtual Account
          • Brazil
            • Request Individual
            • Check Virtual account
            • Alias ​​configuration
          • Argentina
            • Request Individual
            • Request Batch
            • Check virtual account
            • Delete Virtual account
          • Refund Virtual Account
        • Online Reference Code Payments
          • Mexico
        • Refund Bank Transfer
        • Cancel
        • APMs
          • CODI (Mexico)
          • ETPAY (Chile)
          • Fintoc (Chile)
          • Boleto (Brazil)
          • PIX (Brazil)
            • Refund Pix
          • PSE (Colombia)
          • QR (Bolivia)
          • QR (Guatemala)
          • QR (Argentina)
          • QR (Perú)
      • Cash
        • Cash
          • APMs
            • Boleto (Brazil)
        • Cancel
        • Refund Cash
      • Debit Card
        • Capture
        • Refund Capture
      • Credit Card
        • Capture
        • Create Authorization
        • Capture Authorization
        • Cancel Authorization
        • Refund Capture
        • Installments
        • Save Cards
          • Save Card
          • Get Card
          • Delete Card
        • 3D-Secure
        • Validate card
        • Chargebacks
          • Notification
          • Send documentation
          • Close Chargeback
    • Payin Subscriptions
      • Create a subscription
      • Update subscription
      • Cancel
    • Payin Subscriptions Plan
      • Create subscription plan
      • Update subscription plan
      • Get subscription plan
    • Payouts
      • Search available banks
      • Create
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
          • Colombia ACH
          • Colombia Transfiya
        • Costa Rica
        • Dominic Republic
        • Guatemala
        • Honduras
        • Mexico
        • Panama
        • Peru
        • Kenya
      • Manual Upload
        • Create Batch Upload
        • Batch Pending Authorization
        • Cancel Batch Pending Authorization
        • Batch Activity
      • Proof of Payment (POP)
      • Cancel
      • Commit payout
      • Attach documents
      • Ripplenet getway
    • Payouts Double Signature
      • Authorize
    • Checkout
      • Webcheckout
        • Credit Card
        • Debit Card
        • Cash
        • Bank Transfer
      • Link Payment
      • Frequent Items
      • Iframe
      • Smart Checkout/ iframe
      • Virtual Pos
      • Plugins
        • Magento
        • Shopify
        • Google Pay
        • WooCommerce
  • AFTER A PAYMENT
    • Check Status
    • Check Payment
    • Check Payment list
    • Check Subscription
    • Account Balance
      • Balance Reconciliation
      • Current Balance Amount
    • Withholding Certificates
    • Proof of Payment
    • RFI - Documentation
  • SETTLEMENT & EXCHANGE
    • Wire In
    • Wire Out
    • Currency Exchange Bulk
      • Quote
      • Bulk
      • Currency exchange - Front end
    • Internal Transfers
      • Internal Domestic Transfer
      • Internal Foreign Transfer
  • NOTIFICATIONS
    • Callbacks - Webhooks
      • Configurations
      • Payins
        • Payin Bank Transfer
        • PSE Colombia
        • Payin Virtual Account
        • Payin Cash
        • Payin Credit Card
        • Payin Debit Card
      • Payouts
    • SFTP- Email Reports
  • API REFERENCE GUIDE
    • Validation Error Codes
    • Transaction Type & Status
      • Payin
      • Subscriptions
      • Payout
      • Chargeback
      • Credit
      • Currency Exchange
      • Debit
      • Expenses
      • Internal Transfer
      • Recall
      • Refund
      • Return
      • Recurring Fee
      • Wire in
      • Wire out
    • Payout Methods + SLA
      • Latam
    • Payin Methods + SLA
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Dominican Republic
      • Guatemala
      • Mexico
      • Panama
      • Peru
    • Currency Codes
      • Latam
    • Country Codes
      • Latam
    • Bank codes
      • Latam
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
        • Costa Rica
        • Dominican Republic
        • Guatemala
        • Honduras
        • Mexico
        • Panamá
        • Peru
    • Bank account validations
      • Latam
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
        • Costa Rica
        • Dominican Republic
        • Guatemala
        • Mexico
        • Panama
        • Peru
    • Document Validations
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Costa Rica
      • Dominican Republic
      • El Salvador
      • Guatemala
      • Honduras
      • Mexico
      • Panama
      • Peru
    • Concept Codes
  • FLOWS AND CHARACTERISTICS
    • Account Currencies
    • Involved Parties
    • Payin Status Flow
      • Payins
        • Payin Status Flow - Card
        • Payin Status Flow - Bank
        • Payin Status Flow -Cash
      • Refund - Card
      • Refund - Cash & Bank
      • Chargeback
    • Payout Status Flow
      • Payout - Bank
      • Return
      • Recall
    • Payin Subscription Flow
      • Payins Subscription Status Flow - Card
    • Virtual Account Status Flow
    • Settlement Status Flow
      • Wire In
      • Wire Out
    • Payin Methods Flow
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Dominican Republic
      • Guatemala
      • Honduras
      • Mexico
      • Panama
      • Peru
  • HOLIDAYS
    • 2021
    • 2022
    • 2023
    • 2024
    • 2025
  • COMPLIANCE
    • Values
    • Prohibited Countries
    • Prohibited Business
    • Compliance Program Docs
    • Licenses
    • Terms & Conditions
  • GLOSSARY
    • Payments Explained
    • FAQ
  • PLUGINS
    • Magento
    • Shopify
    • Google Pay
    • WooCommerce
    • Ripplenet
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  1. COMPLIANCE

Compliance Program Docs

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Last updated 3 months ago

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Localpayment is globally committed to the highest standards of conduct created to maintain an environment of integrity. That commitment reflects Localpayment responsibility towards sustainable growth as well as its respect for the people and the countries where Localpayment operates. Above all, it reflects the Localpayment Values: Knowledge, Experience, Persistency, Commitment, Result Orientation and Dream Big.

The following documents that stem from it are the main elements of the Localpayment Compliance Program. The Policies approach some topics that demand specific guidelines.

Those documents are published here so that the whole ecosystem can access them. It is paramount to us that we work with clients and suppliers that share our values, respect them and do business according to guidelines that protect them.

828KB
Localpayment PCI AOC 2024 V 4.0.1.pdf
pdf
975KB
LOCALPAYMENT AML 2021 v2.4 ENGLISH SIGNED.pdf
pdf
371KB
LOCALPAYMENT ANTI BRIBERY AND ANTI CORRUPTION COMPLIANCE POLICY.pdf
pdf
Download ABC Policy
786KB
LOCALPAYMENT DATA PRIVACY AND SECURITY.pdf
pdf
Download Data Privacy and Security Policy
1MB
LOCALPAYMENT INFORMATION SECURITY AND RISK MANAGEMENT POLICY SIGNED (1).pdf
pdf
Download Information Security and risk managment Policy
1MB
LOCALPAYMENT INFORMATION SECURITY HANDBOOK.pdf
pdf
Download Information Security Handbook
1MB
LOCALPAYMENT PRIVACY POLICY.pdf
pdf
Download Privacy Policy
3MB
RISK MANAGEMENT FOR ELECTRONIC BANKING AND ELECTRONIC MONEY ACTIVITIES LOCALPAYMENT.pdf
pdf
Download Risk Managment for EBanking
582KB
LOCALPAYMENT GLOBAL HR Privacy Policy GDPR SIGNED V.1.pdf
pdf
782KB
LOCALPAYMENT CODE OF ETHICS SIGNED (1).pdf
pdf
156KB
LOCALPAYMENT ACCESSIBILITY POLICY.pdf
pdf
158KB
1.Firewall Configuration Standard - V 1.1 _en.pdf
pdf
1MB
2.Roles and Responsibilities - v1.0.pdf
pdf
1MB
3.Program of awareness information security - V 1.0 (3).pdf
pdf
2MB
4.Procedure of revision of logs and events - v1.2 (2).pdf
pdf
1MB
5.Procedure of revision policy compliance - v1.1.pdf
pdf
2MB
6.Procedure before email marketing - v1.0.pdf
pdf
2MB
7.Procedure of management of keys encryption - V 1.0.pdf
pdf
159KB
8.Failure detection procedure for critical System - V 1.0 (1)_en.pdf
pdf
1MB
9.Procedure of control of changes in infrastructure - V 1.0.pdf
pdf
1MB
10.Procedure of control of password changes and user unlocking - V 1.0.pdf
pdf
1MB
11.Procedure of control of access changes - V 1.0.pdf
pdf
1MB
12.Policy of Use of Critial Technologies - V 1.0.pdf
pdf
165KB
13.Information Security Policy- V 1.3_en.pdf
pdf
1MB
14.Information Security Policy - v1.2 (1).pdf
pdf
1MB
15.Policy of inventories - v1.0.pdf
pdf
1MB
16.POLICY OF MANAGEMENT OF KEYS ENCRYPTION - V 1.0.pdf
pdf
1MB
17.Policy of Software Development - V 1.0.pdf
pdf
1MB
18.Policy of Access control - V 1.0.pdf
pdf
1MB
19.Password Policy, Identification and Authentication- V 1.1.pdf
pdf
1MB
20.Incidents Recovery Plan - V 1.1.pdf
pdf
147KB
21.Audit trail and event monitoring standard- V 1.0 en.pdf
pdf
166KB
22.Standard for the execution of recurring controls V1.0_en.pdf
pdf
1MB
23.Standard settings and hardening - V 1.0.pdf
pdf