Documentation V3
  • Localpayment documentation V3
  • INTRODUCTION TO OUR SOLUTION
    • Intro to our Documentation
    • Intro to Payment Methods in Emerging Markets
    • Merchant Dashboard
      • Dashboard Navigation
      • Login
      • User Roles
      • Roles
      • Users
      • Whitelist your IPs
      • Whitelist your BINs
      • Setup your Webhooks
      • Reports
        • Balance
        • Projected Balance
        • Activity
        • Transaction Detail
        • FIDES Report
      • Virtual accounts
      • Refunds
        • Refund Bank Transfer
        • Refund Card Capture
        • Refund Cash
      • Chargeback
      • Internal Domestic Transfer
      • Internal Foreign Transfer
      • Currency Exchange
        • Create
      • Wire In
      • Wire Out
    • Intro to FX operations
    • Business definitions
      • Payins
      • Payouts
    • Onboarding & Integration
    • Postman Collection
  • ENVIRONMENTS
    • Environments
  • BEFORE A PAYMENT
    • Access Token
    • Validations
      • Document Validation
      • Bank Account Validation
      • Validate BIN
    • Holidays
    • Search Payment Method
    • Search Bank Codes
    • Cash Agents Geolocalization
    • Installments Plan Quote
    • Currency Exchange Quote
    • Billing Service
      • Create
        • Mexico
      • Check Billing status
      • Download Billing
  • REQUEST A PAYMENT
    • Payins
      • Bank Transfer
        • Direct debit
          • DEBIN (Argentina)
          • Transfiya (Colombia)
          • Wallet Fri (Guatemala)
        • Virtual Account
          • Mexico
            • Request Individual
            • Request Batch
            • Check Virtual account
            • Delete Virtual account
            • Enable or Disable Virtual Account
          • Brazil
            • Request Individual
            • Check Virtual account
            • Alias ​​configuration
          • Argentina
            • Request Individual
            • Request Batch
            • Check virtual account
            • Delete Virtual account
          • Refund Virtual Account
        • Online Reference Code Payments
          • Mexico
        • Refund Bank Transfer
        • Cancel
        • APMs
          • CODI (Mexico)
          • ETPAY (Chile)
          • Fintoc (Chile)
          • Boleto (Brazil)
          • PIX (Brazil)
            • Refund Pix
          • PSE (Colombia)
          • QR (Bolivia)
          • QR (Guatemala)
          • QR (Argentina)
          • QR (Perú)
      • Cash
        • Cash
          • APMs
            • Boleto (Brazil)
        • Cancel
        • Refund Cash
      • Debit Card
        • Capture
        • Refund Capture
      • Credit Card
        • Capture
        • Create Authorization
        • Capture Authorization
        • Cancel Authorization
        • Refund Capture
        • Installments
        • Save Cards
          • Save Card
          • Get Card
          • Delete Card
        • 3D-Secure
        • Validate card
        • Chargebacks
          • Notification
          • Send documentation
          • Close Chargeback
    • Payin Subscriptions
      • Create a subscription
      • Update subscription
      • Cancel
    • Payin Subscriptions Plan
      • Create subscription plan
      • Update subscription plan
      • Get subscription plan
    • Payouts
      • Search available banks
      • Create
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
          • Colombia ACH
          • Colombia Transfiya
        • Costa Rica
        • Dominic Republic
        • Guatemala
        • Honduras
        • Mexico
        • Panama
        • Peru
        • Kenya
      • Manual Upload
        • Create Batch Upload
        • Batch Pending Authorization
        • Cancel Batch Pending Authorization
        • Batch Activity
      • Proof of Payment (POP)
      • Cancel
      • Commit payout
      • Attach documents
      • Ripplenet getway
    • Payouts Double Signature
      • Authorize
    • Checkout
      • Webcheckout
        • Credit Card
        • Debit Card
        • Cash
        • Bank Transfer
      • Link Payment
      • Frequent Items
      • Iframe
      • Smart Checkout/ iframe
      • Virtual Pos
      • Plugins
        • Magento
        • Shopify
        • Google Pay
        • WooCommerce
  • AFTER A PAYMENT
    • Check Status
    • Check Payment
    • Check Payment list
    • Check Subscription
    • Account Balance
      • Balance Reconciliation
      • Current Balance Amount
    • Withholding Certificates
    • Proof of Payment
    • RFI - Documentation
  • SETTLEMENT & EXCHANGE
    • Wire In
    • Wire Out
    • Currency Exchange Bulk
      • Quote
      • Bulk
      • Currency exchange - Front end
    • Internal Transfers
      • Internal Domestic Transfer
      • Internal Foreign Transfer
  • NOTIFICATIONS
    • Callbacks - Webhooks
      • Configurations
      • Payins
        • Payin Bank Transfer
        • PSE Colombia
        • Payin Virtual Account
        • Payin Cash
        • Payin Credit Card
        • Payin Debit Card
      • Payouts
    • SFTP- Email Reports
  • API REFERENCE GUIDE
    • Validation Error Codes
    • Transaction Type & Status
      • Payin
      • Subscriptions
      • Payout
      • Chargeback
      • Credit
      • Currency Exchange
      • Debit
      • Expenses
      • Internal Transfer
      • Recall
      • Refund
      • Return
      • Recurring Fee
      • Wire in
      • Wire out
    • Payout Methods + SLA
      • Latam
    • Payin Methods + SLA
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Dominican Republic
      • Guatemala
      • Mexico
      • Panama
      • Peru
    • Currency Codes
      • Latam
    • Country Codes
      • Latam
    • Bank codes
      • Latam
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
        • Costa Rica
        • Dominican Republic
        • Guatemala
        • Honduras
        • Mexico
        • Panamá
        • Peru
    • Bank account validations
      • Latam
        • Argentina
        • Bolivia
        • Brazil
        • Chile
        • Colombia
        • Costa Rica
        • Dominican Republic
        • Guatemala
        • Mexico
        • Panama
        • Peru
    • Document Validations
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Costa Rica
      • Dominican Republic
      • El Salvador
      • Guatemala
      • Honduras
      • Mexico
      • Panama
      • Peru
    • Concept Codes
  • FLOWS AND CHARACTERISTICS
    • Account Currencies
    • Involved Parties
    • Payin Status Flow
      • Payins
        • Payin Status Flow - Card
        • Payin Status Flow - Bank
        • Payin Status Flow -Cash
      • Refund - Card
      • Refund - Cash & Bank
      • Chargeback
    • Payout Status Flow
      • Payout - Bank
      • Return
      • Recall
    • Payin Subscription Flow
      • Payins Subscription Status Flow - Card
    • Virtual Account Status Flow
    • Settlement Status Flow
      • Wire In
      • Wire Out
    • Payin Methods Flow
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Colombia
      • Dominican Republic
      • Guatemala
      • Honduras
      • Mexico
      • Panama
      • Peru
  • HOLIDAYS
    • 2021
    • 2022
    • 2023
    • 2024
    • 2025
  • COMPLIANCE
    • Values
    • Prohibited Countries
    • Prohibited Business
    • Compliance Program Docs
    • Licenses
    • Terms & Conditions
  • GLOSSARY
    • Payments Explained
    • FAQ
  • PLUGINS
    • Magento
    • Shopify
    • Google Pay
    • WooCommerce
    • Ripplenet
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On this page
  • Add user
  • Edit user
  • Update user password
  • User history
  • Enable / Disable user

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  1. INTRODUCTION TO OUR SOLUTION
  2. Merchant Dashboard

Users

PreviousRolesNextWhitelist your IPs

Last updated 3 months ago

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Add and manage new users in your merchant. New users will be able to perform different actions according to the role assigned to them.

Add user

To add a new user, log in to the dashboard with a user with administrator permissions, navigate to the Configurations > Clients section.

Select the name of the merchant you want to add a user to and click edit on the right side of the screen.

Select the External Users section in the displayed modal and then click the ADD USER button to add a new user.

Add the required information for the new user, select the desired role and click the Save button to create the user.

Once the new user has been created, you will be able to access the account with the registered email and password.

Edit user

Within the External Users section in the displayed modal, locate the desired user (you can search by email or name), then scroll to the right and select the Edit user icon to edit the user.

You will be able to update the user's first name, last name, and role. Click the Save button to save the changes.

Update user password

Within the External Users section in the displayed modal, locate the desired user (you can search by email or name), then scroll to the right and select the update password icon to change the user's password.

Enter the new password and confirm. Remember to add a password that meets the security requirements requested. Click the Save button to update the password.

User history

To view the changes a user has made, click on the user history icon within the External Users section in the displayed modal.

Get the information about the user who made the change, the action, and the update date.

Enable / Disable user

To enable or disable a user, click the Disable user icon to disable a user or click the Enable user icon to enable a previously disabled user.

Click the Ok button in the displayed modal to confirm the action.